How to set up an Instagram shop: a complete guide

· 10 min read · By Chris Rowan

Learn how to set up an Instagram shop step by step, from eligibility to product tagging, and start turning your profile into a sales channel.

How to set up an Instagram shop: a complete guide: how to set up instagram shop
how to set up instagram shop
Founder insight

Instagram shopping removes the friction between discovery and purchase. The businesses that win are the ones that make buying feel effortless from the very first tap.Chris Rowan, Founder and CEO of GOSO.io

Get a personalised Instagram growth plan, free

Get my free growth plan 30 seconds. 100% free. No card.

Setting up an Instagram shop turns your profile into a place where followers can browse and buy without leaving the app. Whether you want to know how to set up an Instagram shop for the first time or how to sell on an Instagram shop more effectively, this guide walks through every step. From meeting eligibility requirements to tagging products in posts and stories, each section below gives you clear, actionable guidance so your shop is built correctly and ready to generate sales.

How to set up an Instagram shop step by step

Getting an Instagram shop live involves a clear sequence of steps, and skipping any one of them will stall your approval. Start by confirming your account meets eligibility requirements, then switch to a business or creator account if you have not already. Next, connect your Instagram to a Facebook business page and create a product catalogue through Meta Commerce Manager. Once your catalogue is populated, build your shop inside Commerce Manager, choose your checkout method and submit the shop for Instagram's review. After approval, enable product tagging in your settings so followers can tap directly from posts and stories to your products. Each of these steps is covered in detail throughout this guide, so work through them in order and you will have a fully functioning shop ready to receive sales.

What is an Instagram shop and how does it work

An Instagram shop is a storefront that lives directly on your Instagram profile. Shoppers can browse your full product range without leaving the app. When a shopper taps your shop tab, they see a curated collection of your products, each with images, a description and a price. Tapping a product opens a detail page, and from there they can either complete their purchase inside Instagram through native checkout or tap through to your external website to buy. Discovery happens across multiple surfaces: tagged posts in the feed, shopping stickers in stories, the Explore page and the dedicated Instagram shopping tab. Behind the scenes, everything is powered by a product catalogue stored in Meta Commerce Manager, which keeps your inventory, pricing and product details in sync. The result is a frictionless path from interest to purchase.

What you need before you can open an Instagram shop

Before you apply, check that every eligibility condition is met, because unmet requirements are the most common reason shops are rejected.

  1. Your account must be set up as a business or creator account, not a personal account.
  2. Your business must be located in a country where Instagram shopping is available.
  3. You must sell physical goods that comply with Instagram's commerce policies and are not on the prohibited products list.
  4. Your account must be linked to a Facebook business page.
  5. Your profile must represent your business accurately, with a description and a profile photo that reflect what you sell.
  6. Your account must have a history of authentic activity and comply with Instagram's community guidelines.
  7. You need a connected product catalogue in Meta Commerce Manager before a shop can be created.

How to switch your account to a business or creator account

Switching account type takes only a few minutes inside the Instagram app. Open your profile, tap the three-line menu in the top right corner, then go to Settings and privacy. From there, select Account and scroll down to find the option to switch to a professional account. Instagram will ask whether you want a business account or a creator account. For most sellers, a business account is the right choice because it unlocks full access to Commerce Manager and shopping features. A creator account suits individuals and influencers who want shopping features alongside content analytics. After choosing your account type, select the category that best describes your business. You will then be prompted to add contact details and connect a Facebook page, which you will need anyway for the next steps in this process.

How to connect your Instagram to a Facebook business page

A Facebook business page connection is required because Instagram shops are managed through Meta's infrastructure, and Commerce Manager sits within Meta Business Suite. Without this link, you cannot create or manage a shop.

  1. Make sure you have a Facebook business page already created. If not, create one at facebook.com/pages/create before continuing.
  2. In the Instagram app, go to Settings and privacy, then Account, then Linked accounts.
  3. Select Facebook and log in to the Facebook account that administers your business page.
  4. Choose the specific business page you want to connect from the list of pages you manage.
  5. Confirm the connection. Your Instagram profile will now show as linked to that page inside Meta Business Suite.
  6. Verify the link is active by opening Meta Business Suite and checking that your Instagram account appears under the connected assets for your page.

How to set up a product catalogue for your Instagram shop

Your product catalogue is the database that powers your shop. Without it, there are no products to display. You manage catalogues inside Meta Commerce Manager, which you access at business.facebook.com. Once inside, select Catalogues and create a new one, choosing the ecommerce catalogue type. You then have two main ways to populate it. The first is manual entry, where you add each product individually by uploading images, writing a title and description, setting a price and entering a link to the product page on your website. This suits small ranges. The second option is to connect a partner platform such as Shopify, WooCommerce or BigCommerce, which syncs your existing inventory automatically and keeps stock levels and pricing up to date. If you are starting with no existing store, the manual route is perfectly workable for a focused product range.

How to use Commerce Manager to build your shop

Commerce Manager is where the actual shop is constructed, separate from simply having a catalogue. Inside Commerce Manager, navigate to Shops and select Create a shop. You will be asked to choose your checkout method: checkout on Instagram, checkout on your website, or checkout via direct message. Checkout on Instagram keeps the entire transaction inside the app but requires you to be in an eligible location and to have a commerce account in good standing. Checkout on your website redirects buyers to your own store to complete payment, which is the most widely available option. After choosing checkout, you connect the catalogue you have already built, customise your shop's appearance by organising products into collections and set your business details. Review everything carefully before moving to the submission stage, as errors here can delay approval.

How to submit your Instagram shop for review and get approved

Once your shop is configured in Commerce Manager, you submit it for review by selecting the submit for review option within the Shops section. Instagram then checks your account, catalogue and business details against its commerce policies. The review can take several days, and you will receive a notification when a decision is made. Common reasons for rejection include selling prohibited products, having a catalogue with incomplete product information, linking to a website that does not match what is in the catalogue, or having an account that does not clearly represent a real business. If your shop is rejected, Instagram will usually indicate which policy was not met. Address the specific issue, update your catalogue or account details as needed, and resubmit. You can resubmit more than once, so treat a rejection as a checklist rather than a permanent decision.

How to tag products in Instagram posts and stories

Product tagging is what makes your content shoppable. Once your shop is approved, you need to enable product tagging in your Instagram settings before it becomes available. Go to Settings, then Business, then Shopping, and select your approved catalogue to connect it.

  1. To tag a product in a feed post, create or edit a post as normal. Before sharing, tap Tag products and search your catalogue to find the item you want to link.
  2. Place the tag on the relevant part of the image, just as you would tag a person.
  3. You can tag multiple products in a single post if the image features more than one item.
  4. For stories, open the sticker tray after taking or uploading your photo or video and select the Product sticker.
  5. Search your catalogue, choose the product and position the sticker on your story.
  6. Followers who tap the tag or sticker are taken directly to that product's detail page.

How to set up Instagram shopping ads with product tags

Shopping ads extend your reach well beyond your existing followers by putting shoppable posts in front of people who match your target audience but have not yet found your account. You create them through Meta Ads Manager rather than through the Instagram app itself. Select the catalogue sales objective when setting up a new campaign, which is designed specifically for product promotion. You then connect your catalogue and choose which products or collections to promote. The ad will display product images, names and prices pulled directly from your catalogue, and each one carries a tag that takes the viewer to your product page. You can target by interest, behaviour, lookalike audiences or retarget people who have already visited your website or viewed your products. Because the intent signal is already present, these ads tend to attract buyers who are closer to a purchase decision.

What are the benefits of selling through an Instagram shop

An Instagram shop offers advantages that a standard posting strategy cannot match. When someone sees a product they like in a post, a tagged product removes the step of them having to search for it elsewhere, and fewer steps between interest and purchase means fewer drop-offs. Your shop tab also acts as a persistent storefront that people can browse at any time, not just when you post. Products can be discovered through the Explore page, which surfaces shoppable content to people who are not yet following you and who have shown interest in related categories. You can organise your catalogue into collections, which makes the browsing experience feel curated rather than cluttered. Native checkout, where available, means the buyer never leaves Instagram, removing the friction of entering payment details on an unfamiliar site.

Read about our AI Instagram Sales and Leads Engine.

How to keep your Instagram shop looking consistent and professional

The visual quality of your shop directly affects whether a browser becomes a buyer. Inconsistent imagery, mismatched tones and poorly written descriptions signal an untrustworthy seller even if the products themselves are excellent. Use consistent backgrounds and lighting across all product images so that when someone enters your shop tab, everything feels cohesive. Write product descriptions that are factual and clear, covering the key details a buyer needs: size, material, colour options and what the product is used for. Avoid vague language and focus on what the buyer will experience. Organise your catalogue into collections that reflect how your customers think about your products, whether by occasion, category or style. Keep your profile bio, highlights and overall feed aligned with the tone of your shop. A polished shop builds the trust that turns a first-time visitor into a paying customer.

How to set up an Instagram shop for beginners with no existing store

You do not need an existing website or ecommerce platform to open an Instagram shop. Commerce Manager allows you to build a standalone shop using a manually created catalogue. Start by setting up a business account and connecting a Facebook page as described earlier in this guide. Inside Commerce Manager, create a new ecommerce catalogue and add your products one by one, uploading clear photos and writing accurate descriptions. When you build the shop in Commerce Manager, set checkout on your website as the method or, if native checkout is available in your location, you can use Instagram's built-in payment system without any external site at all. For beginners, starting with a small, focused range of products makes the process manageable and allows you to learn how the shop performs before expanding. Keep descriptions simple and images clean, and submit for review when everything is accurate.

Get your free Instagram sales plan, personalised to your niche and goals.

Common mistakes that stop your Instagram shop from being approved

Rejections during the review process almost always trace back to a small number of avoidable errors. Knowing them in advance saves you the delay of a second or third submission.

  1. Selling prohibited or restricted products, even unintentionally, will result in rejection. Check Instagram's commerce policy list before building your catalogue.
  2. Incomplete product listings, missing prices, absent descriptions or broken links to product pages all flag your catalogue as unready.
  3. A website that does not match your catalogue, is under construction or lacks a clear returns and privacy policy will cause rejection.
  4. An account that looks inactive, has very few posts or does not clearly represent a real business raises a trust flag during the review.
  5. A mismatch between your business name on Instagram and on your Facebook page can create a verification problem.
  6. Not being in an eligible country or selling services rather than physical goods means the shop feature is not available to you regardless of your other settings.

Get a personalised Instagram growth plan, free

Get my free growth plan 30 seconds. 100% free. No card.

Frequently asked questions

How to make a shop now on Instagram?

Switch to a business account, connect a Facebook page, build a product catalogue in Meta Commerce Manager, then create your shop and submit it for review. Approval typically takes several days.

Does my account need to meet any eligibility requirements to open an Instagram shop?

Yes. Your account must be a business or creator account, located in a supported country, selling physical goods that comply with Instagram's commerce policies, and linked to a Facebook business page.

What is a Facebook Shop?

A Facebook Shop is a storefront on your Facebook page that lets customers browse and buy your products. It shares the same catalogue infrastructure as an Instagram shop and can be managed together through Meta Commerce Manager.

How do I create a Shop account?

Switch your Instagram account to a business or creator account, link it to a Facebook business page, create a product catalogue in Commerce Manager, then build and submit your shop for Instagram's review.

Can I set up an Instagram shop without a website?

Yes. You can create a standalone shop using a manually built catalogue in Commerce Manager. Where native Instagram checkout is available, buyers can complete purchases entirely inside the app without visiting an external site.

How long does the Instagram shop review take?

Instagram does not publish a fixed timeline. Reviews typically take several days. You will receive a notification when a decision is made, and you can resubmit if your application is initially rejected.

Do I need a business account to sell on Instagram?

Yes. A business or creator account is required before shopping features become available. Personal accounts cannot access Commerce Manager or the product tagging tools needed to run an Instagram shop.

Get a personalised Instagram growth plan, free

Get my free growth plan 30 seconds. 100% free. No card.
Get my free growth plan